Tuesday, August 14, 2007
Anniversary of the Delta Customer Service Debacle
We are nearing the Anniversary of the horrific Delta customer service debacle and that means one thing: Time to send out yet another letter to Delta brass that won't be answered. I just sent it out and I'll be posting each week to let everyone know how many days (trust me, they haven't responded yet, so they won't be responding now) they go without acknowledging their terrible customer service. I'll keep you all posted.